Platform Status

1 incident updated in the last 24 hours

Last 90 days

no incidents 1 incident 2 or moreGreen means no incident was reported that day.

By service

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Recent incidents

Marketplace API degradation

Last update 2 hours ago · Aug 19, 2026, 11:52 a.m.

Marketplace

The issue has been resolved, and the service is now operating normally. Affected Areas The Marketplace Developer Interface was unavailable. Some Public APIs may have experienced errors, including OAuth token refresh failures and PIT verification failures. Some Marketplace workflow triggers and actions may have been skipped. The Marketplace UI within the platform interface was inaccessible.

1 earlier update
  1. Aug 19, 2026, 11:05 a.m.We’re experiencing issues with the Marketplace APIs. Our team is investigating the issue and working to restore normal service.

Delay snapshots loading into sub-accounts

Last update 2 days ago · Aug 17, 2026, 4:50 p.m.

Snapshots

Systems are restored to normal. Snapshots should load fine now in sub-accounts

1 earlier update
  1. Aug 17, 2026, 3:30 p.m.We are currently seeing delays when loading snapshots into sub-accounts. Users may experience longer than usual processing times when applying a snapshot. Our team is actively investigating the issue. Existing sub-account data is not affected. We will share an update shortly

Opportunities are not being generated Partially

Last update 3 days ago · Aug 16, 2026, 12:26 p.m.

Opportunities

Systems are restored. Operations are back to normal now.

1 earlier update
  1. Aug 16, 2026, 10:54 a.m.we’ve been seeing issues with creating opportunities and moving leads from one stage to another. Team is looking into this

Social Planner – Pinterest posting is partially impacted

Last update 5 days ago · Aug 14, 2026, 11:30 a.m.

Social Media

This is resolved now. Systems are restored back to normal

1 earlier update
  1. Aug 12, 2026, 12:00 p.m.We've identified an issue with Pinterest's API that is causing some Social Planner posts to Pinterest to fail. Posting to all other platforms is working normally. The issue began on Aug 12 at 4:00 PM UTC and originates on Pinterest's side. We're monitoring the situation closely and following up with Pinterest. Failed Pinterest posts can be retried from Social Planner once the issue is resolved. We'll share further updates as we learn more.

the platform MCP Service Disruption

Last update 12 days ago · Aug 7, 2026, 3:54 a.m.

Developer API

The issue impacting the platform MCP service has been resolved, and the service is operating normally. We will continue to monitor the service to ensure stability. Thank you for your patience.

1 earlier update
  1. Aug 7, 2026, 3:17 a.m.We are currently investigating an issue impacting the platform MCP service. Customers may experience failures when attempting to perform operations through the platform MCP API. The service is experiencing intermittent availability due to an ongoing issue.Our engineering team is actively investigating the root cause and working to restore full service as quickly as possible.

CRM Opportunities – Opportunities Tab Unavailable

Last update 13 days ago · Aug 6, 2026, 5:15 a.m.

Opportunities

The issue has been resolved, and CRM Opportunities is now operating normally. Customers should be able to access the Opportunities tab and use bulk actions without issue. We will continue to monitor the service to ensure stability. Thank you for your patience while we worked to resolve this incident.

1 earlier update
  1. Aug 6, 2026, 5:05 a.m.We are investigating an issue affecting CRM Opportunities. Some customers may experience a blank screen when opening the Opportunities tab, and bulk actions may be unavailable. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will share another update as soon as more information becomes available.

Subscription Payment Failures

Last update 14 days ago · Aug 5, 2026, 11:20 a.m.

Payments

Issue stands resolved now, We will continue to monitor the platform to ensure stability.

1 earlier update
  1. Aug 5, 2026, 10:50 a.m.Investigating: We are currently investigating an issue causing "Subscription Payment Failed" errors across our platform, which may impact subscription payment processing for customers. Our engineering team has identified a potential fix and has deployed a change. We will continue to provide updates as more information becomes available. Thank you for your patience.

Social Planner: YouTube Integration (Partial)

Last update 19 days ago · Jul 31, 2026, 9:10 p.m.

Social Media

The issue has been resolved, and all services are operating normally. We have confirmed that affected systems have recovered and are continuing to monitor performance to ensure stability. We appreciate your patience and apologize for any inconvenience caused.

1 earlier update
  1. Jul 30, 2026, 3:00 a.m.We are currently experiencing an issue affecting some YouTube features. Scheduled YouTube video publishing is not affected and continues to work normally. The following features may be temporarily unavailable, delayed, or fail intermittently: Connecting new YouTube accounts Deleting YouTube posts from Social Planner Custom thumbnails and follow-up comments on newly published videos YouTube analytics and statistics updates No data has been lost. Any delayed analytics will automatically sync once the issue is resolved. We're actively working with YouTube to restore full functionality and will share another update as soon as we have more information.

Voice AI Call Processing Disruption

Last update 27 days ago · Jul 23, 2026, 12:24 p.m.

Voice AI

Issue stands resolved now and voice ai is stable now.

1 earlier update
  1. Jul 23, 2026, 11:58 a.m.We are investigating an issue affecting Voice AI call processing.Our engineering team is actively investigating and will provide updates as more information becomes available.

Course Page Latency and Loading Timeouts

Last update 27 days ago · Jul 23, 2026, 11:55 a.m.

Courses

The issue has been resolved, and course pages are now loading normally.We have verified that the affected services are operating as expected and will continue to monitor the platform to ensure stability.

1 earlier update
  1. Jul 23, 2026, 10:02 a.m.We are currently investigating increased latency affecting course pages.Our engineering team is actively working to restore normal service. We will provide updates as more information becomes available.

Issues with switching Between Sub-Accounts

Last update 27 days ago · Jul 23, 2026, 10:10 a.m.

CRM Application

The issue affecting users and account admins while switching between sub-accounts (locations) has been resolved.We will continue to monitor the system to ensure stability.

1 earlier update
  1. Jul 23, 2026, 9:40 a.m.We are investigating an issue impacting some users and account admins who may be unable to switch between sub-accounts (locations). Our team is actively working on a fix and will provide updates as more information becomes available.

AI Agents Not Responding to Prompts

Last update 35 days ago · Jul 15, 2026, 3:10 p.m.

AI Services

The issue affecting AI agents not responding to prompts has been resolved. Services have been restored, and AI agents are responding to requests as expected. We will continue to monitor the system to ensure stability. Thank you for your patience during this incident.

1 earlier update
  1. Jul 15, 2026, 1:13 p.m.We are currently investigating an issue where AI agents are not responding to prompts. Our team is actively working to identify the cause. We will provide further updates on this page as more information becomes available.

Form Service Disruption

Last update 37 days ago · Jul 13, 2026, 1:37 p.m.

Forms

The issue has been resolved, and the affected service is operating normally again. Our team has verified that forms are accessible and functioning as expected.

1 earlier update
  1. Jul 13, 2026, 12:39 p.m.We are currently investigating an issue affecting our Form service. Small subset of users may encounter issue when attempting to access certain forms.

Content Publishing Delays - Partial Outage

Last update 40 days ago · Jul 10, 2026, 8:54 a.m.

Funnels & Websites

The issue has been resolved, and the fix has been successfully deployed to production. We will continue to monitor the system to ensure stability. Thank you for your patience while we worked to resolve this issue.

1 earlier update
  1. Jul 10, 2026, 7:21 a.m.We are investigating an issue where published changes may not appear immediately due to a problem with the cache refresh process. Our engineering team has identified the root cause and the fix is work in progress. We will provide additional updates as progress is made.

Issues Receiving Calls on Mobile App

Last update 57 days ago · Jun 23, 2026, 12:30 p.m.

Phone System

We have identified the issue and implemented a fix. Services have been restored, and customers should now be able to receive calls through the Mobile App as expected. We apologise for the disruption and appreciate your patience while we worked to resolve the issue.

1 earlier update
  1. Jun 23, 2026, 10:58 a.m.We are currently investigating an issue affecting customers who use the platform Mobile App as their calling channel. Affected users may find that their calling preference is automatically switching from the Mobile App to the Web App, preventing them from receiving calls on their mobile devices. Our engineering team has identified the issue and is actively investigating the issue.